Learn more about the services that you can do online with I-DE with a few clicks away. We work every day to make things easier and simpler for you.Descubre todas las gestiones online que puedes hacer desde la web con i-DE y en muy pocos clics. Trabajamos día a día para ponértelo todo más fácil y sencillo.
Managing without needing to signing up
Discover all the features you can use without signing up that can be very helpful.
Connect to our electrical grid. Learn about the two types of connections to the i-DE network: as a consumer or as a self-consumer/energy producer.Conéctate a nuestra red eléctrica. Infórmate de los dos tipos de conexión a la red de i-DE: como consumidor o como autoconsumidor/productor de energía.
Register for electricity service
Changes in my Electricity Connection
Essencial Electric Supply
Consumption capacity map
Self-consumption Types
Self-consumption Grid Connection
Self-Consumption Set-Up and Billing
Producers Grid Connection
Capacity Map
Generation capacity map
This map shows the available connection capacity for generation.
Check the available connection capacity for consumption.
Access this page and choose the option to be able to know the information about the scheduled outages and faults in the i-DE gridAccede a esta página y elige la opción para poder conocer la información de los cortes programados y averías en la red de i-DE.
View Outages Map
Discover in a simple and fast way if there are outages or scheduled outages on the grid.
Know more about i-DE, the new energy models to adapt to new trends and what actions guarantee safety in our processes.Conoce que es i-DE, los nuevos modelos energéticos para adaptarnos a las nuevas tendencias y qué acciones garantizan la seguridad en nuestros procesos.
Company Overview
Our Commitments To You
Business Plan
Results
Digitalization and Innovation
Plain language
Planes de Inversión de i-DE
Electric Vehicles
Smart Cities
Local Energy Communities
Aerothermics
Safety Grids
Our Assets
Report an Accident
New Rates
Discover how the new electricity rates affect you.
Know more about electric distribution: how it is distributed, infrastructures, what are grids and smart meters, and the legislation of the sector.Todo sobre la distribución eléctrica: cómo se distribuye, infraestructuras, qué son las redes y contadores inteligentes y la legislación del sector.
Electromagnetic fields
Components in the Electrical Grid
Grid codes
Smart Meters
The STAR Project, which involves replacing all analog meters for smart meters.
Discover the latest from i-DE in our News sectionDescubre lo último de i-DE en nuestra sección de Novedades.
Differences between distributor and retailer
Which of the two should you go to for management?
Cybersecurity Tips
What types of scams and fraud exist and how to avoid them with good cybersecurity.
Private Area
Claims
Access and Connections
Retailers
DocumentaT
Online Payments
Fraude eléctrico
Distributors Map
Electric Power Calculator
Electric Supply
Self-consumption
Energy Producers
I need to open a connection file
Outages Map
How to report an electric outage
Scheduled Power Cuts
What is the "ICP" and what is it for
Get to know us
Planes de Inversión
New energy models
Safety and Prevention
How electrical energy is distributed
Smart Grids
Electrical Installations
Electricity sector legislation
Interruptor diferencial superinmunizado
How to Turn on the Electricity in My House for the First Time
How to know, Which is my electricity distributor
HUB Anniversary
Las 5 reglas de oro para trabajar en instalaciones eléctricas
Find out easily and quickly if there are any outages or scheduled power cuts on the grid that may be affecting you or that are going to affect you.
To search, you can specify your city or enter your address details, this way the search can be narrowed down to a single point.
Please, fill in this field
Freely navigate the map to select a different location.
You have complete information about your supply in the Consumer Area
in Gestiones Online or in the Distribution app.
Additionally, we can assist you on the phone 900 171 171
MENSAJE ESTADO
These cuts are independent and will not necessarily affect all of you. To see the specific work that will affect you, do the search by address.
Discover what to do in case of a scheduled cut.
Consulta averías o trabajos en una dirección concreta.
Accede al listado completo de nuestros trabajos programados.
If you are experiencing an outage and your neighbors aren’t, it’s probably because the ICP of your meter has tripped. This happens when the electrical appliances you have connected at that moment have required more power than you have contracted.
You don’t have power because something might have happened to your electrical panel. Before accessing it, unplug some of the appliances that were connected to the network before the cut. If your meter is traditional, probably the ICP switch has tripped due to an excess of power and you just have to activate it again.
If your meter is smart, lower all the switches, wait a few seconds and raise them again. The internal ICP will automatically close and the service will return.
If the problem persists, we recommend that you contact a professional to solve it.
Sometimes outages are due to incidents in the grid, discover in this video why you might not have power. Sometimes, we manage to resolve it automatically in a short time, and in other cases our technicians have to travel to repair them.
If you are experiencing an outage at your address there may be incidents in your installation, breakdowns, or scheduled power cuts in our grid. Find out what it could be due to and what you can do when you don’t have electricity.
If you are suffering intermittent power cuts, please contact our agents at 900 171 171
In the event of a breakdown or power outage, the quickest and easiest way to check if there is a fault or scheduled outage that may be affecting you and to know the estimated time of service restoration, is to consult our Outage Map.
I'm facing a power outage. What can I do?
