Key Figures
Achievements
Business plan
Connect to our grid
Producers connection
Incidents
Online Management Accesses
Complaints
Benefits and services
Smart Meter
New energetic models
Deployment Projects and Areas
Legislation
Environment
Innovation
Quality
Security and Prevention
Energy Distribution
Facilities on the Network
Particular Facilities
Corporate Governance System
Board of Directors
Reports
The 2020-2025 Business Plan maintains customer orientation as its main focus. The proposals included in the business plan for the next regulatory period aim to improve the customer experience, increase the services and functionalities offered and facilitate agile, simple and flexible communication, while offering an optimum quality of supply. All of this done in an efficient way, applying the best available practices and technologies.
What are we going to do and how will it benefit the customer?
The objectives of this Investment Plan for the second Regulatory Period 2020-2025 are as follows:
To promote the digitalisation of the networks, completing the supervision and automation of medium voltage installations and extending it to the low voltage network.
Thanks to the planned Investment Plan and the STAR+ Project, there will be improvements in all aspects of supply quality, quantifying our commitment to consumers by 2025:
Our goal is to achieve zero accidents resulting in sick leave, for which new preventive measures are continually being incorporated:
The technological transformation in the field of smart grids will allow us to offer a wide range of services to our consumers, as well as to improve the quality of the power supply, respond to the demand for electric power in the future and manage power distribution in the best way possible.