Learn more about the services that you can do online with I-DE with a few clicks away. We work every day to make things easier and simpler for you.Descubre todas las gestiones online que puedes hacer desde la web con i-DE y en muy pocos clics. Trabajamos día a día para ponértelo todo más fácil y sencillo.
Managing without needing to signing up
Discover all the features you can use without signing up that can be very helpful.
Connect to our electrical grid. Learn about the two types of connections to the i-DE network: as a consumer or as a self-consumer/energy producer.Conéctate a nuestra red eléctrica. Infórmate de los dos tipos de conexión a la red de i-DE: como consumidor o como autoconsumidor/productor de energía.
Register for electricity service
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Generation capacity map
This map shows the available connection capacity for generation.
Check the available connection capacity for consumption.
Access this page and choose the option to be able to know the information about the scheduled outages and faults in the i-DE gridAccede a esta página y elige la opción para poder conocer la información de los cortes programados y averías en la red de i-DE.
View Outages Map
Discover in a simple and fast way if there are outages or scheduled outages on the grid.
Know more about i-DE, the new energy models to adapt to new trends and what actions guarantee safety in our processes.Conoce que es i-DE, los nuevos modelos energéticos para adaptarnos a las nuevas tendencias y qué acciones garantizan la seguridad en nuestros procesos.
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Discover how the new electricity rates affect you.
Know more about electric distribution: how it is distributed, infrastructures, what are grids and smart meters, and the legislation of the sector.Todo sobre la distribución eléctrica: cómo se distribuye, infraestructuras, qué son las redes y contadores inteligentes y la legislación del sector.
Electromagnetic fields
Components in the Electrical Grid
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The STAR Project, which involves replacing all analog meters for smart meters.
Discover the latest from i-DE in our News sectionDescubre lo último de i-DE en nuestra sección de Novedades.
Differences between distributor and retailer
Which of the two should you go to for management?
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What types of scams and fraud exist and how to avoid them with good cybersecurity.
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What is the "ICP" and what is it for
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How to request the refund of the security deposit
HUB Anniversary
The ICP, or Power Control Switch, is a device integrated into smart meters or remote management meters. Its main function is to disconnect the electricity supply if more capacity is demanded than what is contracted, preventing overloads and protecting the electrical installation. When this happens, it is necessary to reset the meter to restore the electricity supply.
The ICP serves to protect your electrical installation from overloads. When the power demand exceeds the contracted capacity, the ICP automatically disconnects the electricity supply to prevent damage to the installation and reduce the risk of short circuits. Without an ICP, the installation would be exposed to potential overloads, which could lead to safety issues or damage to electrical devices.
You can manually reset the ICP. Smart meters include elements that allow this process to be carried out easily and safely. Follow these steps:
Desconecta alguno de los dispositivos que tenías conectados para reducir la potencia instalada.
Baja todos los interruptores/automáticos del cuadro general de la vivienda o local.
Espera entre 5 y 10 segundos antes de continuar.
Vuelve a subir todos los interruptores del cuadro general de la instalación.
El ICP interno del contador se cerrará automáticamente, y el servicio eléctrico se restaurará.
Si no estás en casa, puedes realizar el rearme automático del ICP de manera remota a través de nuestra Área Privada o de la APP (disponible en iOS y Android). Accede a tu contador en tiempo real siguiendo estos pasos:
1. Inicia sesión en tu Área Privada. 2. Navega a: Contratos > Acceso al contador > Consultar y reconectar el ICP.
Si no consigues rearmar el ICP de forma remota, podría tratarse de una avería. En este caso, infórmanos de la situación utilizando la opción "Falta de suministro".
Outges Map
I'm facing a power outage. What can I do?
