Learn more about the services that you can do online with I-DE with a few clicks away. We work every day to make things easier and simpler for you.Descubre todas las gestiones online que puedes hacer desde la web con i-DE y en muy pocos clics. Trabajamos día a día para ponértelo todo más fácil y sencillo.
Managing without needing to signing up
Discover all the features you can use without signing up that can be very helpful.
Connect to our electrical grid. Learn about the two types of connections to the i-DE network: as a consumer or as a self-consumer/energy producer.Conéctate a nuestra red eléctrica. Infórmate de los dos tipos de conexión a la red de i-DE: como consumidor o como autoconsumidor/productor de energía.
Register for electricity service
Changes in my Electricity Connection
Essencial Electric Supply
Consumption capacity map
Self-consumption Types
Self-consumption Grid Connection
Self-Consumption Set-Up and Billing
Producers Grid Connection
Capacity Map
Generation capacity map
This map shows the available connection capacity for generation.
Check the available connection capacity for consumption.
Access this page and choose the option to be able to know the information about the scheduled outages and faults in the i-DE gridAccede a esta página y elige la opción para poder conocer la información de los cortes programados y averías en la red de i-DE.
View Outages Map
Discover in a simple and fast way if there are outages or scheduled outages on the grid.
Know more about i-DE, the new energy models to adapt to new trends and what actions guarantee safety in our processes.Conoce que es i-DE, los nuevos modelos energéticos para adaptarnos a las nuevas tendencias y qué acciones garantizan la seguridad en nuestros procesos.
Company Overview
Our Commitments To You
Business Plan
i-DE’s investment plans
Results
Digitalization and Innovation
Plain language
Electric Vehicles
Smart Cities
Local Energy Communities
Aerothermics
Safety Grids
Our Assets
Report an Accident
New Rates
Discover how the new electricity rates affect you.
Know more about electric distribution: how it is distributed, infrastructures, what are grids and smart meters, and the legislation of the sector.Todo sobre la distribución eléctrica: cómo se distribuye, infraestructuras, qué son las redes y contadores inteligentes y la legislación del sector.
Electromagnetic fields
Components in the Electrical Grid
Grid codes
Smart Meters
The STAR Project, which involves replacing all analog meters for smart meters.
Discover the latest from i-DE in our News sectionDescubre lo último de i-DE en nuestra sección de Novedades.
Differences between distributor and retailer
Which of the two should you go to for management?
Cybersecurity Tips
What types of scams and fraud exist and how to avoid them with good cybersecurity.
Private Area
Claims
Access and Connections
Retailers
Suppliers
Producers
DocumentaT
Online Payment
Fraude eléctrico
Distributors Map
Electric Power Calculator
Electric Supply
Self-consumption
Energy Producers
I need to open a connection file
Outages Map
How to report an electric outage
Scheduled Power Cuts
What is the "ICP" and what is it for
Get to know us
New energy models
Safety and Prevention
How electrical energy is distributed
Smart Grids
Electrical Installations
Electricity sector legislation
Interruptor diferencial superinmunizado
How to Turn on the Electricity in My House for the First Time
How to know, Which is my electricity distributor
What Types of Renewable Energy Exist and What Role Do They Play in Society?
How to request the refund of the security deposit
HUB Anniversary
Information on the wildfires in Ávila, Castellón, Madrid and Toledo
Las 5 reglas de oro para trabajar en instalaciones eléctricas
Access the outage map of our electricity distribution network. Understand the reasons for possible outages, discover which areas will have scheduled work, and learn how to reconnect your ICP.
With this map you can find out if there are outages or schedules power cuts in your area.
We want to offer you the best service. For this reason, sometimes we must schedule power cuts.
I don't have electricity, what can I do?
Find out the different reasons why you might not have electricity in your home or business.
What is the ICP and what is it for?
Discover this element's role and check it out when you have problems and don't have electricity.
Contact us on WhatsApp. If you think a fault in the grid is affecting you, need information about our scheduled power cuts or are experiencing any other incident, contact us through our WhatsApp virtual assistant.
Si aún no tienes la app de i-DE en tu móvil, haz clic en tu store y descárgala.
Your electric power will be restored depending on the estimated time of service restoration for an outage or scheduled power cut. Find out the estimated time on our Outages Map.
You don’t have electricity in your area because sometimes power outages are due to network issues. Find out in this video why you might not have power. Sometimes we can resolve it automatically in a short time, and in other cases, our technicians need to travel to repair it.
If you need to know what to do when you have intermittent power outages at home, please contact our agents at 900 171 171.
You may have lost power due to internal issues with your electrical installation or external causes such as weather conditions, accidents, or scheduled work.
To determine the cause, first check if your neighbors are also affected by the outage. If it is a general problem, it is likely that the power distributor is working on it. If the outage is only in your home, it could be due to an excess of demanded power
Your neighbors have power, but you don’t, because it is most likely that your ICP has tripped due to detecting that you are consuming more power than you have contracted. This switch trips to protect you. If this happens, we explain here how to easily reset it and restore power.
Online Management
Grid Connection
About i-DE
Electric Distribution
News
