COVID-19 - Our commitment with you

Your wellbeing is our priority in this pandemic. We have prepared to continue delivering a safe and reliable supply

#StayHome with the peace of mind that we're dedicating all of our effort and energy to carry out the measures defined in our contingency plan:

  • We have activated a global action plan, as a company that provides an essential service to society, to ensure the supply and continuity of our activities. And we are postponing those that, like some scheduled works for network improvement tasks, can be carried out at another time without impacting the quality of supply.
  • We have launched a special plan to ensure even more intensively the supply of electricity to the hospitals in the i-DE network.
  • We have implemented a range of measures in our workplaces and facilities to protect our employees, such as the adoption of work from home in record time, where feasible. And we are promoting it among our collaborators, in all areas where it is possible.
  • We have included extraordinary protocols, working as a single team and joining the challenge with the authorities and official state agencies.
  • We have strengthened our digital channels to ensure the service to our customers.

Our commitment in this situation is to take care of the electricity supply, so that you can take care of the most important thing, your health and that of your family. We want to share with you here some recommendations.